Automatic claim management
Provide instant resolution for complaints by checking if the issue can be resolved using knowledge base or FAQ.
We create AI powered smart chatbots for small & large businesses
Automate the entire customer support that happens after sales through chat conversations.
Provide instant resolution for complaints by checking if the issue can be resolved using knowledge base or FAQ.
Customers can search and register products by name or brand.
Chatbots operating as live agents will transfer chats when appropriate to human agents and pass on tickets seamlessly.
A chatbot to act like a personal shopping assistant, acknowledge customer's intent and gee recommendations. Establish personal connection to keep customers coming back to your store.
Chatbots can guide shoppers by suggesting products and replying to comments/questions while shopping. They can also reach out to customers for future re-engagement and convert new customers at scale.
Integrate with marketplaces or shopping platforms to finish the deal through chat itself.
Remind shoppers about abandoned carts and offer discounts if available
Unanswered questions make shoppers abandon the checkout. Incorporate chatbot prompts to smoothen out the checkout issues.
Healthcare chatbots help the service providers as well as patients by acting as a virtual assistant for clinic, hospital and health care center. They are easy to add to the hospital/clinic website or mobile application and highly efficient in handling repetitive tasks without human intervention.
Enable patients to get information about hospital without having to call enquiry. Suggest a branch based on symptoms, doctors and facilities.
Intelligent search for finding doctors based on speciality, availability and patient symptoms.
Select from the list of test packages, search for a specific test with keyword or simply upload the test prescription.
Enable sentiment analysis during feedback collection to understand patient mood/sentiments.
A chatbot can not do what an intranet does. But chatbots can add a certain personality to intranets and greatly help with finding relevant content on the intranet.
Intranet chatbots can proactively send individualized alerts and announcements to employees and provide a personalized experience through a conversational interface.
Answer recurring basic questions for internal users of the organization on leave policy, printer setup, company holidays, etc.
Tasks like applying for leave, booking a conference room, etc. do not need resource time. Use chatbots to automate fully.
Chatbots can accept application for jobs & conduct job interviews reducing the workload on HR team and increasing the accuracy of hiring.